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cancels and no shows
#1
What are your policies for last minute cancels and no shows! OMG I am so mad...last week one canceled last min. for head ache and time of month!!! Bad thing was that I was sick working!!! Today, ice is on the roads, school delayed two hours, I texted and called my 8:45 appt, no answer. So I thought I better go because she didn't cancel. Warmed car got ice off windshield, arrived to work and....NO SHOW!!! Drove back home and she called, went back to bed and didn't hear phone. I know this is apart of our business, but really getting fed up!!!
Monica
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