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We allow tipping on a credit card, but we have one small issue with it.

Our system doesn't allow us to give the customer the receipt (to fill out the tip line) and move on to other customers while the first customer fills out the receipt. While we wait for that to be filled out we can't do any booking's, check out other customers, or start our next service. It really slows us down to wait for this. We can't afford a more sophisticated system like they have in restaurants.

So, we ask people if they would like to add something to the card. usually this is fine and it's fast but a couple people perceive this as asking for a tip. If we put up a sign and someone doesn't see it in time we can't run a second transaction just for the tip.

How does anyone else handle this? Any suggestions?

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