Bad experience?

[nailsbytheresa]

Has anyone had a bad experience with Dollar nail art? Ty

[sueefd]

YES, YES, YES. I wanted to order foil and you need at least a $25 order so I ordered a lot of it. I had it sent to my home address (probably a mistake). I never received it and when I called them they told me the tracking showed that it was delivered by US postal service so they wouldn't do anything about it. They would not issue a refund or re-send the items. I checked with my post office but they could not say if it was delivered or not. So....not sure what exactly happened to it but I can't imagine anyone from the neighborhood stealing it, it must've been a small package and what would they do with nail foil? Moral of the story...I wil NEVER, EVER purchase anything from them again! (just the principle of it!)

Sue

[Melissa82]

I've had nothing but good experiences with them. I think if I was purchasing a large amount, I'd inquire about shipping insurance.

[nailsbytheresa]

Owner needs more pleasant manner and patience... I never have any complaints with ordering from other businesses... ;0)

[sueefd]

neither did I. and you would've thought they would offer to re-send the items since it wasn't that much money. oh well....they lost my business.

[Squeebs]

I haven't ordered from them in awhile, but I do remember it took quite some time to receive my order. I believe it was in the 1.5 month time frame. Once I got everything though, I was pleased with the items.